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Privacy Policy
1. Introduction
At Office Technology LTD - trading as smartflow, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following types of data:
A. Information You Provide
Name, email address, phone number, and company details when you contact us or sign up for our services.
Payment information when purchasing our services.
B. Information Collected Automatically
IP address, browser type, and device information when you visit our website.
Cookies and usage data to improve website functionality and user experience.
C. Information from Third Parties
We may receive data from partners, analytics providers, or public sources to enhance our services.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services.
- Process transactions and send billing information.
- Respond to inquiries and customer support requests.
- Send marketing communications (only if you opt-in).
- Analyse website traffic and user interactions.
- Ensure security and prevent fraud.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyse trends, and personalise content. You can manage cookie preferences through your browser settings.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Third-party vendors who assist in payment processing, hosting, and analytics.
Legal Authorities: If required by law or to protect our rights, we may disclose information to regulatory authorities.
Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
6. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or loss. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.
Request data portability.
To exercise your rights, contact us at hello@smarflow.ie.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve dispute
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: hello@smartflow.ie
📍 Address: Orchard Business Centre, Citywest Business Campus, Citywest, Dublin, D24 W328
